Credit Policy
At 365 Property Co., we value honesty and fairness. We understand that Calgary’s weather can be unpredictable — and we believe you should only pay for the service you truly receive.
That’s why we offer a Weather Credit Guarantee for our monthly snow removal plans. If we experience a month with little or no snowfall, you’ll automatically receive a credit toward future services.
Credit Eligibility
Credits are based on the number of service visits completed during your paid month:
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0–1 visits: Receive a 20% credit
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2 visits: Receive a 15% credit
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3 visits: Receive a 10% credit
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4 or more visits: No credit issued (regular service levels reached)
How Credits Work
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Credits are automatically applied to your account at the end of each month.
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Credits can be used toward any future month or any other 365 Property Co. service (such as lawn care, gutter cleaning, or seasonal cleanups).
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Credits do not expire and are non-transferable.
Exclusions
Credits do not apply to one-time snow removal jobs or discounted service packages.